Thank you for shopping with Textfolio.store. We strive to ensure your satisfaction with every purchase. Please read our Refund and Returns Policy carefully before making your purchase.
1. Digital Products
All products sold on our website are digital eBooks. Once the product has been downloaded or accessed, it is considered delivered and non-returnable.
2. Refund Eligibility
Refunds are only offered under the following circumstances:
- The eBook file is corrupted or incomplete, and a replacement cannot be provided.
- You were charged multiple times for the same purchase.
3. Non-Refundable Cases
Refunds will not be issued for the following:
- Change of mind after purchase.
- Accidental purchases.
- Issues arising from unsupported devices or software incompatibility.
4. Refund Process
To request a refund, please follow these steps:
- Email us at Support@textfolio.store within 7 days of purchase.
- Provide your order details, proof of purchase, and a description of the issue.
- We will review your request within 3-5 business days and notify you of our decision.
5. Customer Support
If you have questions or concerns, please contact our support team at Support@textfolio.store. We are here to help and ensure you have a great experience.
By completing your purchase, you agree to the terms of this policy.